The Magic of Sales

We teach rapport building skills in a two-hour mini-seminar that is appropriate for business meeting training, retreats and in house sales meetings.

T he training is interactive
Has two basic training exercises
Clarifies the mystique of ‘natural born sales people’
Shows what those perceived ‘natural born sales people’ actually do when they sell so easily
We train and show how different customers use different ‘filtering systems’ to understand what you are saying, writing or trying to demonstrate.
Participants take home a 4 page each reference handout
Inspire job satisfaction in sales by making the process easier
‘Wake Up the consciousness’ of additional sales to current customers
Clarify how language works with customers
Define what there is to do to get more sales.
People that attend are managers, field representatives, telephone sales people and retail clerks (counter staff).

Rapport is derived from the French verb "rapporter", translated as to return or bring back. The English dictionary definition is a sympathetic relationship or understanding. It is about making a 2-way connection. You know when you have made a connection when you experience a genuine sense of trust and respect with another person, when you engage comfortably with someone no matter however different they are to you, and when you know that you are listening and being listened to.